Welcome to airylandcostumestore.com. We are committed to ensuring that you are satisfied with your purchase. If you require a refund, please read the refund terms below carefully.
Refund Policy
Refund Terms: We accept refund requests within 30 days of receiving the item. The item must be unused, in its original condition, and with the original packaging and tags. Some items may not be eligible for a refund, please see the “Non-Refundable Items” section below for details.
Refund Process: If you qualify for a refund, please follow the steps below to request a refund:
Contact our Customer Service team with your order number and reason for the refund.
Send the returned item to our returns address (see below). Please ensure that you use a shipping method that provides tracking.
Once we have received the returned item and confirmed that it is eligible for a refund, we will process your refund request.
Refund Processing
Refund Time: Once we have received the returned item and confirmed that it is eligible for a refund, we will process the refund within 7-10 business days. The refund will be refunded back to your payment method and the processing time may vary depending on the payment method and bank.
Refund Amount: The refund amount will be reduced by actual shipping costs (if applicable), even if the original order received free shipping. If you used a coupon or discount code, the refund amount will be adjusted accordingly.
Non-Refundable Items
The following items are generally not eligible for refunds:
Personalized or customized items.
Items on sale (such as clearance sales).
Opened or used items.
Return Shipping Costs
Return Shipping Costs: Return shipping costs are usually borne by the customer. Please ensure that you use a reliable mailing service when returning the item and keep proof of mailing for future reference.
Address: 103 MAGNOLIA CT APT G
AMERICUS,GA,31719
Exchange Policy
Exchange Request: If you would like to exchange an item, please contact us within 30 days of receiving the item. Subject to item availability, we will assist you in arranging the exchange. Please note that exchanges may require reprocessing of the order and may involve additional shipping charges.
Customer Support
If you have any questions about our refund policy or need help processing a refund request, please contact us at:
Email: fairylandcostume@fairylandcostumestore.com
Phone: +1 4782919644
Thank you for choosing fairylandcostumestore.com. We are committed to providing you with quality service and support to ensure that your shopping experience is pleasant and smooth!