Welcome to airylandcostumestore.com. This shipping terms is intended to provide you with detailed information about our shipping services. Please read the following carefully before placing an order.
Shipping Areas
We currently only provide shipping services to the following areas: within the United States. For international orders, we do not provide services at this time. If you require international shipping, please keep an eye out for our possible future service expansion.
Shipping Methods and Costs
Shipping Methods: We offer a variety of shipping methods, including standard shipping, expedited shipping, etc. The specific shipping method and cost will be displayed at checkout.
Shipping Costs: Shipping costs vary depending on the weight of the order, the destination, and the selected shipping method. At checkout, you will see the details of the shipping costs. If the order meets the minimum amount requirement, we may provide free shipping services.
Processing Time
Order Processing: Once your order is confirmed, we usually process and ship it within 1-2 business days. Please note that processing time may vary depending on inventory availability and order volume.
Shipping Time: Shipping time depends on the shipping method and destination you choose. Standard shipping usually takes 5-7 business days, while expedited shipping may take 1-3 business days. The exact shipping time will be stated in the order confirmation email.
Order Tracking
After your order is shipped, we will email you a tracking number. You can use this tracking number to track the status of your order in real time on the shipping service provider’s website. If you do not receive a tracking number after your order is shipped, please check your spam folder or contact our customer service team.
Shipping Issues
Lost or Damaged: If your package is lost or damaged during shipping, please contact our customer service team immediately. We will assist you in resolving the issue and arrange a replacement or refund as needed.
Delays: We strive to ensure that your order is delivered on time, but sometimes there may be unforeseen delays. Please be patient and check your order tracking information regularly. If your order is beyond the estimated arrival time, please contact us.
Returns and Exchanges
If you need to return or exchange an item, please refer to our Return Policy. Please note that shipping costs for returns and exchanges are usually borne by the customer and are handled according to our policy.
Address Changes
Before your order is shipped, you can change the shipping address by logging into your account or contacting customer service. If the order has already been shipped, we will not be able to modify the address, please make sure to confirm your delivery information is correct before placing an order.
Customer Support
If you have any questions about the shipping terms or need further assistance, please contact us at the following:
Email: fairylandcostume@fairylandcostumestore.com
Phone: +1 4782919644
Thank you for choosing airylandcostumestore.com, we are committed to providing you with quality shipping services to ensure that your shopping experience is pleasant and smooth!